We’re committed to making your onboarding process as smooth and efficient as possible while fully meeting Hong Kong’s AML/CTF and SFC requirements. Here are the most important things to keep in mind when preparing and uploading your corporate documents.

Essential Submission Guidelines

·        Use high-resolution, full-colour scans or clear photos (PDF is ideal).

·        Ensure every document is current and within its validity period (e.g. ≤3 months for address proofs, ≤6 months for registers, good standing certificates, etc.).

·        Check that images are sharp and complete - no blur, cropping, shadows, glare, reflections, stains, or folds.

·        All text, signatures, barcodes/MRZ zones (on IDs), percentages, and other details must be fully legible.

·        Provide certified true copies where required(certified by a qualified lawyer, accountant, or notary).

·        Include certified translations for any non-English or non-Chinese documents.

Most Common Reasons Submissions Need a Quick Resubmit

·        Document expired or nearing expiry.

·        Image quality issues (e.g. glare hiding signatures or ownership percentages).

·        Missing certification, director signature(especially on the ownership structure chart), or required supporting items.

·        Incomplete source of funds/wealth evidence(aim for at least 1–2items per UBO/director; more may be requested for ECDD cases).

Practical Tips for Fast Approval

·        Photograph documents in bright, even lighting against a plain background.

·        Capture the full page (front and back where applicable) without cutting off any edges.

·        Cross-check against our full checklist: registration proofs, board resolutions, ownership charts, operating address proof, business evidence, individual IDs and address proofs, source of funds/wealth, FATCA/CRS forms, and the purpose questionnaire.

For newer companies or layered structures, a recent business plan and professional confirmation letters can help speed things up.