The onboarding flow consists of two main phases: Registration (account creation) and Account Verification (KYB/KYC submission).

Registration:
You begin by registering an account using your corporate email address.After we confirm your official login email and you have successfully changed the initial password, the registration shall proceed to the account verification status.

Account Verification:

You shall follow the instructions to enable your 2FA and anti-phishing code to enhance the security of your account. You shall also continue the account onboarding process by filling in the onboarding form, uploading and submitting the relevant supporting documents for initial assessment.

Once the initial assessment is completed, you will receive a phone call from us to schedule a video conference. During this call, we will request specific information to confirm your identity and verify the authenticity of the document you previously submitted.The phone call and video conference call will be recorded as part of the KYC process and evidence for future reference.

As a final phase for onboarding, you will be required to send the physical supporting documents to us certified as true copies for us as final review. Once thereview process is completed and the account is approved, a client notification email will be sent to you to confirm the status of the account onboarding process.

For step-by-step walkthrough instructions on the Registration and Verification process, please login to our platform and referto the User Manual.