We conduct periodic reviews to maintain full compliance with Hong Kong’s Stablecoins Ordinance, HKMA guidelines, and AML/CFT requirements, while protecting our users and the integrity of our platform.

Know Your Customer (KYC) is the process of verifying your identity and assessing risk. It starts at onboarding and continues through ongoing monitoring.

What are periodic reviews? 

Periodic reviews are regular checks to ensure your information remains accurate and up-to-date. They help us meet regulatory obligations, monitor for changes in risk, and detect potential suspicious activity.

Why are they required? 

Periodic reviews are a standard requirement for licensed stablecoin issuers in Hong Kong. They support continuous customer due diligence, help prevent money laundering and terrorist financing, and safeguard all users.

Reviews occur periodically based on your risk profile, account activity, and regulatory standards. We may also trigger a review following significant changes or unusual patterns. You will receive advance email notification.

What will you ask for? 

We may request updated identification documents, proof of address, beneficial ownership details (for businesses), and information about your stablecoin usage or source of funds. Requirements vary by account type and risk level.

What if I don’t complete the review? 

You must respond within the timeframe stated in our notification (typically 30 days from the email). Failure to do so may result in temporary suspension of your account until the review is completed.

How can I stay prepared? 

Watch for emails from us and respond promptly by login in our platform. For questions or status updates, contact our compliance team.

Your cooperation helps us maintain a secure, compliant environment for everyone. Thank you.

The information and content in this section are not a solicitation / invitation / recommendation and is not an investment advice. You are advice to seek independent advice from professionals before, including but not limited to buying / selling / holding / exchanging / swapping / engaging business / making any decisions related to Stablecoins / Digital Assets / Virtual Assets.